12 rights Β· Section 32 complaint process

Your Rights as a Parent Under the RTE Act

12 rights, explained clearly. What the law says. What schools often do illegally. And exactly what you can do about it.

βš–οΈRemember: you can file a complaint under Section 32 with your local authority (panchayat/municipality). The law is on your side.
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Right 1 of 12

Right to Completely Free Education

Your child's education must cost you nothing β€” no fees, no charges, no hidden costs of any kind.

What Schools Often Do Illegally
  • βœ—Charge for textbooks or notebooks
  • βœ—Charge for uniforms (government schools)
  • βœ—Collect "activity fees", "sports fees", or "computer fees"
  • βœ—Ask for money to issue progress reports or certificates
  • βœ—Charge for mid-day meal
What You Can Do
  • βœ“Refuse to pay any charge β€” you have a legal right not to
  • βœ“Ask the school to show their officially notified fee schedule
  • βœ“Photograph or write down any demand made in writing
  • βœ“File a written complaint with your local authority (panchayat/municipality)
⚠️Any school demand for money beyond the officially notified fee schedule is illegal.
πŸ›οΈ Penalty: Charging capitation fees: fine up to 10x the amount charged (Section 13).How to file a complaint β†’
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Right 2 of 12

Right to Admission Without Capitation Fee or Screening

No school can ask for donations, conduct tests, or interview you or your child as a condition of admission.

What Schools Often Do Illegally
  • βœ—Conduct written tests for Class 1 admission
  • βœ—Interview the child or parents
  • βœ—Ask for IQ tests or assessments
  • βœ—Demand "development fund" or "building fund" donations
  • βœ—Prefer children based on parents' education or profession
  • βœ—Give preference to alumni children through selective processes
What You Can Do
  • βœ“Refuse to participate in any test or interview β€” cite Section 13
  • βœ“Do not pay any donation or capitation fee
  • βœ“If admission is denied after you refuse a test/donation, file a complaint immediately
  • βœ“Complaint format: describe what the school demanded, when, who asked you, and what happened when you refused
⚠️Any school asking for money "voluntarily" before admission, or asking your child to sit a test, is violating the Act.
πŸ›οΈ Penalty: Capitation fee: fine up to 10x the amount. Screening: β‚Ή25,000 first offence, β‚Ή50,000+ each subsequent offence.How to file a complaint β†’
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Right 3 of 12

Right to a School Near Your Home

Your child has the right to attend a school in your neighbourhood β€” typically within 1 km for primary and 3 km for upper primary.

What Schools Often Do Illegally
  • βœ—Refuse admission because the child is "outside the catchment area" of a better school
  • βœ—N/A β€” this right is primarily against the government, not schools
What You Can Do
  • βœ“Find out your state's definition of neighbourhood distance (check your state's RTE Rules β€” typically 1 km for Classes I–V, 3 km for Classes VI–VIII)
  • βœ“If no school exists within that distance: write a complaint to your local authority demanding a school be established
  • βœ“If a school exists but is refusing admission: file a complaint under Section 32
  • βœ“If transportation is not provided despite the distance being more than prescribed: file a complaint
⚠️If the nearest school is more than 3 km away and no transport is provided, the government is in violation of Section 6.
πŸ›οΈ Penalty: Government violation of Section 6 can be challenged in court (writ petition to High Court).How to file a complaint β†’
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Right 4 of 12

Right to Admission Without Documents

No school can refuse to admit your child because they don't have a birth certificate or any other document.

What Schools Often Do Illegally
  • βœ—Refuse admission without birth certificate
  • βœ—Refuse admission without Aadhaar card
  • βœ—Refuse admission without transfer certificate from previous school
  • βœ—Insist on specific documents that the family cannot provide
What You Can Do
  • βœ“Know your state's list of acceptable alternative documents (Aadhaar, hospital record, ASHA worker certificate, anganwadi record, parent's self-declaration)
  • βœ“If you have none of these: provide a self-declaration of your child's age β€” the school must accept it
  • βœ“If the school still refuses: cite Section 14(2) directly and file a complaint
⚠️Any school saying "come back when you have the birth certificate" is violating Section 14.
πŸ›οΈ Penalty: Denial of admission is a violation of a fundamental right β€” complaint to local authority and SCPCR.How to file a complaint β†’
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Right 5 of 12

Rights of Out-of-School and Over-Age Children

If your child is older than typical for their class, or has never been to school, they still have the full right to education β€” admitted to an age-appropriate class, with catch-up support.

What Schools Often Do Illegally
  • βœ—Refuse to admit a 10-year-old who has never been to school
  • βœ—Force an older child to start from Class 1
  • βœ—Insist a 16-year-old is "too old" for the school
  • βœ—Deny special training to catch-up students
What You Can Do
  • βœ“Demand age-appropriate class admission β€” a 10-year-old belongs in approximately Class 4 or 5, not Class 1
  • βœ“Demand that the school provide special training to help the child catch up
  • βœ“Even if the child is above 14: they retain the right to complete Class VIII β€” insist on this
  • βœ“If refused: immediate complaint to Block Education Officer
⚠️A school telling you your 12-year-old must start from Class 1 is violating Section 4.
πŸ›οΈ Penalty: Violation of fundamental right β€” complaint to local authority and SCPCR. BEO can direct admission.How to file a complaint β†’
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Right 6 of 12

Right to Admission at Any Time of Year

Schools cannot say "admissions are closed." Your child can seek admission at any point in the school year and must be admitted.

What Schools Often Do Illegally
  • βœ—Tell parents "the session has started, come next year"
  • βœ—Say "we have no vacant seats" to avoid mid-year admissions
  • βœ—Refuse admission to migrant children arriving in a new city
  • βœ—Create informal waiting lists instead of admitting immediately
What You Can Do
  • βœ“Walk in and demand admission β€” no school can refuse based on timing
  • βœ“Ask which class your child will be admitted to (should be age-appropriate per Section 4)
  • βœ“If denied: write a complaint the same day with the date and what you were told
  • βœ“Migrant families: local authority has a specific duty under Section 9(m) to ensure your child is admitted
⚠️A school saying "come back in April/June" to a child seeking admission mid-year is violating Section 15.
πŸ›οΈ Penalty: Denial of admission is a fundamental right violation β€” complaint to local authority.How to file a complaint β†’
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Right 7 of 12

Right to Transfer and Immediate Transfer Certificate

You can move your child to another school at any time. The school must give you the Transfer Certificate immediately β€” no conditions, no fees, no delay.

What Schools Often Do Illegally
  • βœ—Refuse TC until all outstanding fees are paid
  • βœ—Take 2–4 weeks to "process" the TC
  • βœ—Demand a formal application and waiting period
  • βœ—Use TC delay to pressure parents to stay
  • βœ—Charge a fee for issuing the TC
What You Can Do
  • βœ“Make a written request for TC (keep a copy)
  • βœ“The school must issue it immediately β€” same day or the next
  • βœ“If they refuse or delay: file a complaint with the local authority the same week
  • βœ“Proceed with admission at the new school regardless β€” the new school cannot refuse because your TC is delayed
⚠️Any school conditioning the TC on fee payment or creating any delay is violating Section 5.
πŸ›οΈ Penalty: TC delay/refusal: disciplinary action against the Head Teacher under service rules.How to file a complaint β†’
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Right 8 of 12

Right Against Detention and Expulsion

No school can hold your child back in the same class because they "failed," or expel them, until they complete Class VIII.

What Schools Often Do Illegally
  • βœ—Tell parents the child has "failed" Class 3 and must repeat
  • βœ—Issue result cards showing "detained" or "failed"
  • βœ—Ask parents to take the child out of school due to poor performance
  • βœ—Threaten expulsion as discipline
  • βœ—Force a child to leave school for non-payment of fees
What You Can Do
  • βœ“Know that detention is illegal in Classes I–VIII β€” no exceptions (except re-examination in Classes V and VIII after the 2019 amendment)
  • βœ“If the school issues a detention notice: refuse it and cite Section 16
  • βœ“Demand that your child be promoted to the next class
  • βœ“Expulsion for any reason before Class VIII: file an immediate complaint
⚠️Any "fail" or "detained" result for a child in Classes I–IV or VI–VII is illegal under RTE.
πŸ›οΈ Penalty: Violation of a fundamental right. Complaint to BEO β†’ local authority β†’ SCPCR β†’ NCPCR.How to file a complaint β†’
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Right 9 of 12

Right Against Physical Punishment and Mental Harassment

No teacher or staff can hit, beat, slap, or mentally humiliate your child. This is a complete, unconditional ban.

What Schools Often Do Illegally
  • βœ—Cane, slap, or beat children for not completing homework
  • βœ—Make children stand in the sun or kneel as punishment
  • βœ—Publicly humiliate children in front of the class
  • βœ—Force children to do physical labour (cleaning, fetching water)
  • βœ—Verbally abuse or threaten children
  • βœ—Call children names or make them feel stupid
What You Can Do
  • βœ“If your child reports abuse: document it (photograph injuries if any, write down what happened)
  • βœ“Speak to the Head Teacher first β€” put your complaint in writing
  • βœ“If the Head Teacher is the offender: go directly to the Block Education Officer
  • βœ“File with the School Management Committee (they monitor school functioning)
  • βœ“For serious cases: file a police complaint under Section 75 of the POCSO Act or IPC Section 323
  • βœ“NCPCR has a dedicated complaint portal: ncpcr.gov.in
⚠️Any physical mark, repeated fear of school, or reports of a teacher hitting: take immediate action.
πŸ›οΈ Penalty: Disciplinary action under service rules β€” can include suspension and removal from service.How to file a complaint β†’
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Right 10 of 12

Right to 25% Free Seats in Private Schools

If your family is from a weaker section or disadvantaged group, your child has the right to a free seat in any private school near you β€” and the school is reimbursed by the government.

What Schools Often Do Illegally
  • βœ—Claim all 25% seats are "already filled"
  • βœ—Ask 25% quota children to pay fees despite being entitled to free education
  • βœ—Discriminate against 25% quota children in class β€” seating, activities, etc.
  • βœ—Delay or refuse to submit reimbursement claims (so they can claim the scheme doesn't work)
  • βœ—Demand documents beyond what is prescribed
  • βœ—Tell parents the deadline has passed when it hasn't
What You Can Do
  • βœ“Apply during the 25% quota admission window (typically January–March) β€” check your state education department website for exact dates
  • βœ“Find out your state's income limit for "weaker section" β€” typically β‚Ή1 lakh/year but varies by state
  • βœ“For "disadvantaged group": SC/ST/OBC/socially backward β€” no income limit
  • βœ“Required documents: income certificate, caste certificate (if applicable), address proof, child's age proof
  • βœ“Submit application to the school or online portal as per your state's process
  • βœ“If denied: file complaint with District Education Officer immediately
⚠️If a private school near you has no 25% quota children enrolled, something is wrong β€” investigate.
πŸ›οΈ Penalty: Non-compliance with 25% quota is a recognition violation β€” can lead to school closure.How to file a complaint β†’
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Right 11 of 12

Right to Join the School Management Committee

As a parent, you have the right to be elected to your child's school's SMC β€” the body that monitors the school, prepares its development plan, and oversees government grants.

What Schools Often Do Illegally
  • βœ—Never inform parents that elections for SMC are happening
  • βœ—Fill SMC with teachers and local officials instead of parents
  • βœ—Hold SMC meetings without informing parent members
  • βœ—Not share financial information with the SMC
  • βœ—Ignore SMC recommendations for school improvement
What You Can Do
  • βœ“Ask the school when the next SMC election is β€” this information must be public
  • βœ“Nominate yourself or a trusted parent from your community
  • βœ“If no SMC exists: file a complaint with the BEO β€” having no SMC is a violation
  • βœ“As an SMC member: demand to see school accounts, government grants received, and School Development Plan
  • βœ“SMC meetings must be regular and minutes must be maintained
⚠️A school with no SMC, or an SMC entirely composed of teachers and officials, is violating Section 21.
πŸ›οΈ Penalty: Non-constitution of SMC is a monitoring violation β€” complaint to BEO and local authority.How to file a complaint β†’
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Right 12 of 12

Right to File a Complaint and Get It Resolved

If any RTE right is violated, you can file a written complaint to your local authority. They must give you a decision within 3 months. If they don't: appeal to the State Commission for Protection of Child Rights.

What Schools Often Do Illegally
  • βœ—Tell parents "there's nothing we can do"
  • βœ—Threaten parents who complain with consequences for their child
  • βœ—Deny the violation happened when confronted
What You Can Do
  • βœ“Write your complaint clearly: what happened, when, who was involved, which section was violated, what remedy you seek
  • βœ“Submit it to your local authority (Gram Panchayat in rural areas, Municipal Council/Corporation in towns)
  • βœ“Keep a copy with proof of submission (get an acknowledgment)
  • βœ“Wait up to 3 months for a decision
  • βœ“If no decision in 3 months, or unsatisfactory decision: file appeal with SCPCR
  • βœ“You can also complain directly to NCPCR at ncpcr.gov.in (especially if SCPCR is unresponsive)
  • βœ“RTI applications to the school or government are also a powerful tool
⚠️Any school threatening you for complaining is committing a further violation. Document every interaction.
πŸ›οΈ Penalty: Depends on the violation β€” see the specific right page. SCPCR can recommend registration of FIR.How to file a complaint β†’

We help parents take action

Mahadev Maitri Foundation assists families in exercising their rights under the RTE Act β€” from drafting complaint letters to follow-up with authorities.

⚠️ Content on this page is provided on a best-effort basis for general information only. Laws and rules change β€” please verify details on official government websites (dsel.education.gov.in and your state's education portal) before taking action. Mahadev Maitri Foundation is not responsible for decisions made based on this content.